Coming soon

Like calling a friend who always knows how to fix it.

Your customers point their camera at the problem. Our AI sees it, understands it, and walks them through the fix — step by step, in real time.

Get notified
Issue identified
Watching live
AI guiding
Live
AI Vision Active
"This shelf piece won't stay in"
Feelguide
I can see the issue — the support bracket is rotated 180°. Flip it so the flat side faces up.
"Like this?"
Feelguide
That's it. Now push it in until it clicks. You're all set.
How it works

Three steps. No downloads. No waiting.

Your customer goes from stuck to solved in under a minute.

1

Point the camera

Customer opens a link and shows the product on their phone camera. No app needed.

2

AI sees and understands

Our vision model identifies the product, the assembly stage, and the exact issue.

3

Guided to success

Step-by-step guidance in plain language. Problem solved, product kept.

Your products, your knowledge

Trained on your manuals. Integrated with your catalog.

Feelguide learns from the documentation you already have and maps it across your entire product line.

It already knows your products

Upload your assembly instructions, setup guides, and troubleshooting docs. Feelguide ingests them and builds a visual understanding of every step, every part, and every common failure point.

  • Ingests your existing manuals — PDFs, diagrams, parts lists, step-by-step instructions. No rewriting needed.
  • Maps to your product catalog — each SKU gets its own model that recognizes the specific parts and stages.
  • Gets smarter over time — learns from real customer interactions to improve accuracy across your line.
  • One integration, whole catalog — add new products by uploading their docs. No engineering work required.
Assembly manual
Parts diagrams
Troubleshoot guide
Parts list / BOM
Feelguide AI
Trained on your documentation
Bookshelf Pro
Standing Desk X1
TV Mount 55"
Wardrobe S2
Bed Frame Duo
Your docs go in. Product-specific AI support comes out.
The difference

What changes for your support team

Without Feelguide
  • Customer reads a 40-page manual, gets confused, gives up
  • Opens a support ticket, waits days for a response
  • Returns a perfectly fine product out of frustration
  • You pay for return shipping, restocking, and a lost customer
With Feelguide
  • Customer points their camera and says what's wrong
  • Gets guided through the fix in real time — like a video call
  • Finishes assembly successfully and keeps the product
  • You save on returns and gain a happier, loyal customer
~30%
of hardware returns are non-defective
$B+
lost annually to avoidable returns
94%
customer satisfaction in early tests
Why Feelguide

Built for the companies that make physical things

The Problem

Hardware support relies on static manuals, delayed tickets, and expensive human escalation. Customers get stuck during assembly or first use and return products that aren't actually defective.

The Solution

Users point their phone camera at what they're building and talk to an AI that sees the situation and guides them in real time. Setup completed. Returns prevented.

Why It Matters

Non-defective returns are one of the largest hidden costs for hardware companies. Even small reductions in return rates save millions annually.

Starting Point

We're starting with flat-pack furniture, where assembly failures are common and costly. From there, we're expanding to other categories of consumer hardware.

Coming soon

We're building something new. Leave your email and we'll let you know when we launch.

No spam. Just a launch announcement.

You're on the list — we'll be in touch.